Free shipping on orders over $80 within Australia. Free local delivery to suburbs in Darebin and Moreland.

Finki Payment, Shipping and returns

PAYMENT

Finki accepts Visa, MasterCard, Amex, and PayPal.

All prices on the website are in Australian dollars.

POSTAGE

(Due to strain on the postal system during Covid-19, parcels are taking much longer than normal to arrive, please refer to your parcel tracking info to stay up to date on how far away your order is)

Within Australia, choose from:

Standard post:
Delivery takes 3-5 business days, once dispatched. 
  • Small satchel, 0-1kg - $8.95
  • Medium satchel, 1kg-3 kg - $12.45

Express post:
Delivery takes 1 business day, once dispatched. 

  • Small satchel, 0-1kg - $12.20
  • Medium satchel, 1kg-3kg - $15.95

Pick up:
You can select 'pick up' at checkout, if you would like to collect your order in store at Finki Northcote.

Pickup is available from: 
Finki Northcote 
48a Arthurton rd, Northcote, Victoria.
11am to 4pm, Monday to Saturday.

(These are our reduced trading hours due to covid -19, normal hours will resume once stage 3 restrictions are lifted in Melbourne)

Free shipping on all orders over $80 within Australia:
No need to enter a special code, the shipping will update automatically at checkout.

All orders are shipped within Australia via Australia Post in a traceable parcel. Allow 3-5 business days for your order to be dispatched once payment has been approved. 
Extra time may be required during busy periods. 

New 'local delivery' option: 

Local delivery, is a free delivery option available to customers that live local to our Finki shop in Northcote, Victoria.

This option is available to all suburbs in Darebin & Moreland.

Just enter your address as normal and if your postcode falls within the Darebin/Moreland catchment, then this option will show up for you to select.

When you select Local delivery at checkout, note that all orders placed before 3pm Monday to Saturday, will be delivered on the same day.

Orders received after 3pm will go in the next days delivery run. (No deliveries on Sundays)

If selecting this option, please ensure that someone will be home to receive parcels during business hours or leave instructions of a safe place to leave them.
Please ensure a phone number is left if we need to contact you on the day. 

New Zealand:

  • 0 - 3kg - Flate rate $26.00

Items are shipped via Australia Post standard international shipping, in a traceable parcel, which takes 5-7 business days to arrive once packed and delivered.

United States:

  • 0 - 500 grams - $24
  • Up to 1kg - $37.70
  • up to 2kg - $61.40
  • up to 5kg - $86.90

Items are shipped via Australia Post standard international shipping, in a traceable parcel, which takes 7 -10 business days to arrive once packed and delivered.

Items are displayed in $AUD. Please be aware that your country may try and add import duty tax once it arrives. All fees and charges added by import tax are your responsibility.

For international orders outside of AU, NZ & US, please contact us, so we can determine exact shipping cost to your location based on weight of the parcel.

Happy to post anywhere, so long as you are happy to pay the shipping fee charged.

RETURNS

When ordering online we totally understand that you are at a disadvantage to our in-store shoppers, being that you can't touch, feel, and try garments before before committing to buying them, so for our online customers only, we offer refund or exchange.

Items must be mailed back to us within 14 days of receipt of your goods.

Parcels can be addressed to:

Finki Handmade
48a Arthurton rd, Northcote, Vic, 3070. 
Australia.

If you would like to exchange, to swap a size or select another item from the online store, please email to let us know, so we can pop the item aside, to avoid it selling out before your original item is returned.

If you would like a refund, items must be returned clean, unworn with tags attached within 14 days of receiving your order, otherwise a refund may be refused.

Your payment will be refunded through the same means you paid, (eg: Shopify, Visa, MC or Paypal) once your item/s has been returned to our store.

Refunds will take 2-3 business days to hit your account once processed.

Shipping costs will be the responsibility of the buyer, when goods are being returned for an exchange or refund.

Please read the garment descriptions carefully before purchasing and take into account the measurements on the size charts provided in each listing. We represent many different designers here and the charts will help you see that they all have quite a different interpretation of what a size M is.

If you are unsure of sizing or need more info to help you make a decision, email or give us a call at the store on:

Ph: 0423 296 662
Email: finki@dodo.com.au

Shop hours are:

Monday to Saturday: 10am to 5pm
Closed all public holidays. 

Please note important changes to our business in response to the COVID-19 crisis. 

• Open reduced trading hours of Monday to Saturday: 11am to 4pm
• Enforced social distancing guidelines of 1 person per 4 sqm.
• Maximum of 6 customers in store at any one time.
• Contactless payment, via eft, tap and go.